Domestic Competitions

Senior Refund Information
20/07/2020

 

 

 

UPDATE:

WBA submitted information to Basketball Victoria on Friday 7th August, allowing some late replies to be received following the deadline.  Last week, BV confirmed receipt of all details and have provided the following:

 
TEAM REFUNDS
For applicable teams who made payment through the online PlayHQ website, WBA transferred funds back to PlayHQ last week.  Once this is cleared, all team managers should expect to see the money back in their accounts within a week.
 
INDIVIDUAL REFUNDS
For any player who is not returning to basketball, was eligible for a refund, and provided their bank information via team reps to WBA, this has been passed onto BV accordingly.  BV have confirmed this is now with the finance team and can potentially take up to one or two weeks to process.  Please inform your teammates of this process.
 

 BELOW IS THE ORIGINAL CORRESSPONDENCE: 

SENIOR TEAM REFUND INFORMATION

Team Representatives would have all received an email from Shane by now regarding information about refunds for senior team entries/ BV license fees.

Below is a summary of this information:
 
TEAM ENTRY FEES

-          Individual or new teams who made a direct deposit to WBA must contact Shane directly, emailing their bank details to shane.palmer@waverleybasketball.com for a refund.

-          Those who registered and paid via PlayHQ will receive a refund which absorbs a 1.9% processing/admin fee.

-          This refund is not applicable for teams associated with invoiced clubs.

-          If the payees bank details have changed since original registration, please email new details to WBA (shane.palmer@waverleybasketball.com) urgently.

BV LICENCE FEES

-          BV are extending all active licences for individuals. The 365-day membership has been paused and will roll on once basketball resumes.

-          If you do not intend to return when basketball resumes, you may be eligible for a refund. Please refer to BV’s terms of registration to check eligibility. Players who are eligible must lodge a refund request through WBA by July 31 (shane.palmer@waverleybasketball.com).

 

Individual players with any concerns are encouraged to talk to your representative prior to contacting WBA, as they will have all necessary information and forms.

WBA would like to again thankyou for your patience and understanding during these difficult times. We are currently working towards a summer competition and will update everyone accordingly.

 
Stay safe,
WBA

 

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